Identifying Customer NeedsChapter 5
Identifying Customer Needs Chapter 5
Product Design and Development1.Introduction2.DevelopmentProcessesandOrganizations3.Opportunityldentification4.Product Planning5.IdentifyingCustomerNeeds6.ProductSpecifications7.ConceptGeneration8.ConceptSelection9.Concept Testing10.ProductArchitecture11.Industrial Design12.DesignforEnvironment13.Designfor Manufacturing14.Prototyping
Product Design and Development 1. Introduction 2. Development Processes and Organizations 3. Opportunity Identification 4. Product Planning 5. Identifying Customer Needs 6. Product Specifications 7. Concept Generation 8. Concept Selection 9. Concept Testing 10. Product Architecture 11. Industrial Design 12. Design for Environment 13. Design for Manufacturing 14. Prototyping
Product Development ProcessConceptDetailProductionSystem-LevelTestingandPlanningDevelopmentDesignDesignRefinementRamp-UpTypicallypartoftheConceptDevelopmentPhase
Planning Product Development Process Concept Development System-Level Design Detail Design Testing and Refinement Production Ramp-Up Typically part of the Concept Development Phase
Concept Development ProcessMissionDevelopmentEstablishGenerateSelectTestSetPlanIdentifyStatementPlanFinalCustomerTargetProductProductProductDownstreamNeedsConceptsConcept(s)DevelopmentSpecificationsConcept(s)SpecificationsPerform EconomicAnalysisBenchmark CompetitiveProductsBuild and Test Models and Prototypes
Concept Development Process Perform Economic Analysis Benchmark Competitive Products Build and Test Models and Prototypes Identify Customer Needs Establish Target Specifications Generate Product Concepts Select Product Concept(s) Set Final Specifications Plan Downstream Development Mission Statement Test Product Concept(s) Development Plan
Bad DesignsPhotographs courtesyofwww.baddesigns.com
Bad Designs Photographs courtesy of www.baddesigns.com