People/Organizational Issues in the Lean Enterprise Professor Debbie Nightingale October 21. 2002
People/Organizational Issues in the Lean Enterprise Professor Debbie Nightingale October 21, 2002
The soft stuff is the hard stuff Chris Cool, VP, Lean Enterprise Northrop Grumman, ISS Sector Debbie Nightingale, MIT@ 2002
2 Debbie Nightingale, MIT © 2002 "The soft stuff is the hard stuff” -Chris Cool, VP, Lean Enterprise Northrop Grumman, ISS Sector
Issues in Lean Enterprise Implementation How to organize for lean Change management → Education → Training( re-training) Teams →G| obal/virtua| teams → Excess people → Metrics Debbie Nightingale, MIT@ 2002
3 Debbie Nightingale, MIT © 2002 Issues in Lean Enterprise Implementation ➥How to organize for lean ➥Change management ➥Education ➥Training (re-training) ➥Teams ➥Global/Virtual teams ➥Excess people ➥Metrics
Socioeconomic Drivers Globally rising and converging standard of living Increasing rate of technological change Environmental responsibility Profound increase in understanding of"needs < Customer ∈ Employees < Stockholders <Partners Debbie Nightingale, MIT@ 2002
4 Debbie Nightingale, MIT © 2002 Socioeconomic Drivers ➥Globally rising and converging standard of living ➥Increasing rate of technological change ➥Environmental responsibility ➥Profound increase in understanding of “needs” ÅCustomer ÅEmployees ÅStockholders ÅPartners
Changing Roles of the Enterprise, the Individual the Community Leading edge companies will succeed even if a State or Nation does not The Leading Edge Corporation will be an opportunist that capitalizes on the competitive resources provided by the individual and the community Sustained access to these resources will require a company to be a proactive partner with the community and the individual Debbie Nightingale, MIT@2002 Source: Next Generation Mfg, 1997
5 Debbie Nightingale, MIT © 2002 Changing Roles of the Enterprise, the Individual & the Community ➥ Leading edge companies will succeed even if a State or Nation does not ➥ The Leading Edge Corporation will be an opportunist that capitalizes on the competitive resources provided by the individual and the community ➥ Sustained access to these resources will require a company to be a proactive partner with the community and the individual Source: Next Generation Mfg., 1997