2013-05-07 Progress bar Real-time feedback Can you let users Can you let users know their Cemplete your profle quckly know how what 8到 progress towards they're doing is 3 achieving a goal? affecting the system? Role-playing Perceived affordances What happens if Can you design your system gives the form of your users particular system to suggest roles to play,or particular actions makes them feel (or constraints on like they're action)to users? playing a role? 年@819田wD四会99百 6周 Prominence Watermarking Can you direct your Can you make a users'attention to user feel like he what you want,by or she (or CHIPS making it more someone else) prominent,obvious 'owns'or has or exaggerated? responsibility for something? e200g 6
2013-05-07 6 Can you let users know their progress towards achieving a goal? Progress bar Can you let users know how what they’re doing is affecting the system? Real-time feedback What happens if your system gives users particular roles to play, or makes them feel like they’re playing a role? Role-playing Can you design the form of your system to suggest particular actions (or constraints on action) to users? Perceived affordances Can you direct your users’ attention to what you want, by making it more prominent, obvious or exaggerated? Prominence Can you make a user feel like he or she (or someone else) ‘owns’ or has responsibility for something? Watermarking
2013-05-07 Emotional engagement Personality Can you design Can you give your your system to system a engage people's personality or emotions,or make character that them emotionally engages users, connected to their becoming a behaviour? social actor'? Personality iCat User-interface robot Exploring enjoyable interaction with iCat Philips Research Reciprocation Coercive Can you make users FREE POSTCARD Can you use feel they've been P TAKE ONE ambient sensory done a favour(by effects(sound, the system,or by light,smell,etc)to other users)and make it harder for want to return it? users to behave in certain ways? 7
2013-05-07 7 Can you design your system to engage people’s emotions, or make them emotionally connected to their behaviour? Emotional engagement Can you give your system a personality or character that engages users, becoming a ‘social actor’? Personality Personality Can you make users feel they’ve been done a favour (by the system, or by other users) and want to return it? Reciprocation Can you use ambient sensory effects (sound, light, smell, etc) to make it harder for users to behave in certain ways? Coercive atmospherics
2013-05-07 定性 定量研究 定量研究(Quantitatere®小】招的是采用数量的方法来对资料城信夏近行研究， 定常研究方法-投会经历获得形、数据预分、数据分析和分析报告四个翰慢。 可用性工程 of quae roperties and phenomen and their relatioeships Usability Engineering The objective of quantitative research is to develp and employ mathematical modds, theories aor hypotheses pertaining to phenomena.The process of measurement is 小游戏 任务（要求键盘输入） 发送短消息到手机13916099300，内容如下： “伊飒尔界面设计有限公司，地址：上海市浦东新区东方路738号裕 安大题6楼620室，地铁2号线，4号线到世纪大道站号出口，邮编： 200122,电话：021-50589231E-Ma:shanghaig@isaruid.com+姓名" 评价指标：时间+准确度 一.可用性的定义 一，可用性的定义 可用性【Ub的y)是交马式产品/统的重装质量指际，岩的是产品对用户来说有效，岩笑、高 效。好记、少相和今人其的理程度出m19938. 可用性意味着聚焦用户和使用者： 024111标对河用作了如下宠义：产品在定使用环下为持定用户用于特定用时 用户和使用者高效的使用产品； 所其有的有陵性(tfoctiveness),效率(efficiency)和用户主窥其象度(satisfaction】 用户和使用者希望快速完成任务 50199. 布效性0cn经用户完城特定任务和达列转定目标对所有的正确和克整理变： 用户和使用者希望产品好用。 效率cy用户完成任务的正和完理变与所使用变薄（时间）之的比率 满意变scc0用户在使用产品过理中所授到的主现满意口装受避度， 8
2013-05-07 8 定性研究 定量研究（Quantitative research）指的是采用数量的方法来对资料或信息进行研究。 定量研究方法一般会经历获得数据、数据预分、数据分析和分析报告四个阶段。 In the social sciences, quantitative research refers to the systematic empirical investigation of quantitative properties and phenomena and their relationships. The objective of quantitative research is to develop and employ mathematical models, theories and/or hypotheses pertaining to phenomena. The process of measurement is central to quantitative research because it provides the fundamental connection between empirical observation and mathematical expression of quantitative relationships. 定量研究 可用性工程 Usability Engineering 小游戏 任务（要求键盘输入） 发送短消息到手机13916099300，内容如下： “伊飒尔界面设计有限公司，地址：上海市浦东新区东方路738号裕 安大厦6楼620室，地铁2号线，4号线到世纪大道站1号出口，邮编： 200122，电话：021-50589231 E-Mail: shanghai@isaruid.com+姓名” 评价指标：时间+准确度 可用性（Usability）是交互式产品/系统的重要质量指标，指的是产品对用户来说有效、易学、高 效、好记、少错和令人满意的程度(Nielsen 1993.9)。 一．可用性的定义 ISO 9241-11国际标准对可用性作了如下定义：产品在特定使用环境下为特定用户用于特定用途时 所具有的有效性（effectiveness）、效率（efficiency）和用户主观满意度（satisfaction） (ISO/IEC 1998)。 有效性 effectiveness -用户完成特定任务和达到特定目标时所具有的正确和完整程度； 效率efficiency -用户完成任务的正确和完整程度与所使用资源（如时间）之间的比率； 满意度satisfaction -用户在使用产品过程中所感受到的主观满意和接受程度。 可用性意味着聚焦用户和使用者； 用户和使用者高效的使用产品； 用户和使用者希望快速完成任务； 用户和使用者希望产品好用。 一．可用性的定义