correctly,solution can be expected to draw in a wise way. A business report conveys information to assist in business decision-making. The business report is the medium in which to present this information.Some reports might present the actual solution to solve a business problem:other reports might record past business information that is used toward future business planning. Business reports'types vary as they may be applied in a wide range of functions. Generally speaking,business reports can be of these types:Routine Report, Investigation Report and Feasibility Report. two styles of business reports 1.informal reports (letter/memo) 2.short formal reports (more complete than informal reports in the format,contents and language) Language and Style clear and precise in meaning factual and objective ·formal ·Do not use‘T',‘you'orme'in a formal report.Use third person language such as-'The personnel committee requested a report on...' Do not use slang Your company(Star Company)has received a number of complaints from staff about their working conditions.The Human Resources Manager has asked you to write a report. Discussion:
11 correctly, solution can be expected to draw in a wise way. A business report conveys information to assist in business decision-making. The business report is the medium in which to present this information. Some reports might present the actual solution to solve a business problem; other reports might record past business information that is used toward future business planning. Business reports’types vary as they may be applied in a wide range of functions. Generally speaking, business reports can be of these types: Routine Report, Investigation Report and Feasibility Report. two styles of business reports 1. informal reports (letter/memo) 2. short formal reports (more complete than informal reports in the format , contents and language) Language and Style • clear and precise in meaning • factual and objective • formal • Do not use ‘I’, ‘you’ or ‘me’ in a formal report. Use third person language such as- ‘The personnel committee requested a report on…’ Do not use slang Your company(Star Company) has received a number of complaints from staff about their working conditions. The Human Resources Manager has asked you to write a report. Discussion:
OHow could you collect the information about staff's complaints on working condition and what would you write in your report? A Brief and Specific Title for the Report Introduction (purpose:methods used to collect information) findings conclusions Recommendations Report on the Working Conditions of the Star Company Introduction The aim of this report is to assess the main reasons for staff complaints about working conditions and propose ways of improving the situation.It is based on the results of a detailed questionnaire sent to all employees in addition to in-depth interviews with managers and union representatives. Findings As might have been expected,low pay is the main reason for staff complaints and many workers complain that their salary is below the average,even much lower than that paid by many competitors.Another major complaint is the employees'working environment. Furthermore,a significant number of employees are not satisfied with frenquent overtime working,complaining 12
12 ●How could you collect the information about staff’s complaints on working condition and what would you write in your report? A Brief and Specific Title for the Report Introduction (purpose; methods used to collect information) Findings conclusions Recommendations Report on the Working Conditions of the Star Company Introduction The aim of this report is to assess the main reasons for staff complaints about working conditions and propose ways of improving the situation. It is based on the results of a detailed questionnaire sent to all employees in addition to in-depth interviews with managers and union representatives. Findings As might have been expected, low pay is the main reason for staff complaints and many workers complain that their salary is below the average, even much lower than that paid by many competitors. Another major complaint is the employees’ working environment. ___________. Furthermore, a significant number of employees are not satisfied with frenquent overtime working, complaining _________________
findings As might have been expected,low pay is the main reason for staff complaints and many workers complain that their salary is below the average.Another major complaint is the employees'working environment.In particular,poor ventilating and lighting in communal areas such as the canteen and coffee room have been highlighted.Furthermore,a significant number of employees are not satisfied with frenquent overtime working... Recommendations Low pay:incentive schemes:performance related scheme:bonuses awarded to employees who exceed a target level of performance per week working environment: Unit four:describe different graphs Recommendations In order to deal with the issue of pay,it is recommended that a meeting should be arranged with union representatives to discuss both a review of pay levels and the launch of a range of incentive schemes.This could,for example,lead to the introduction of performance related system/scheme,with bonuses being awarded to those employees who exceed a target level of performance per week. In addition,employees who have been with the company for over two years could be entitled to a range of fringe benefits,such as subsidized private health care arrangements.It is also suggested that employees are offered an opportunity to express their views on improving their working environment by using a Suggestions Box,which could be put in the canteen. Homework or exercises: Your company or organization is becoming more successful.In order for this success to continue,you want to expand and increase the budget of your department.The Directors have asked you to write a report saying why your department needs extra money. 13
13 Findings As might have been expected, low pay is the main reason for staff complaints and many workers complain that their salary is below the average. Another major complaint is the employees’ working environment. In particular, poor ventilating and lighting in communal areas such as the canteen and coffee room have been highlighted. Furthermore, a significant number of employees are not satisfied with frenquent overtime working ... Recommendations Low pay: incentive schemes; performance related scheme; bonuses awarded to employees who exceed a target level of performance per week working environment: Unit four: describe different graphs Recommendations In order to deal with the issue of pay, it is recommended that a meeting should be arranged with union representatives to discuss both a review of pay levels and the launch of a range of incentive schemes. This could, for example, lead to the introduction of performance related system/scheme, with bonuses being awarded to those employees who exceed a target level of performance per week. In addition, employees who have been with the company for over two years could be entitled to a range of fringe benefits, such as subsidized private health care arrangements. It is also suggested that employees are offered an opportunity to express their views on improving their working environment by using a Suggestions Box, which could be put in the canteen. Homework or exercises: Your company or organization is becoming more successful. In order for this success to continue, you want to expand and increase the budget of your department. The Directors have asked you to write a report saying why your department needs extra money
Write a report of 200-250 words,explaining why your department needs more money,and include the following points: Whether extra staff are needed (and if so,why?) Whether changes to the office space and equipment should be made What plans you have for future development How the investment would generate extra business Teaching methods and tools: Methods:Lecture Tools:Class teaching,Multimedia teaching Unit four:describe graph Objectives: Master useful expressions and sentence structures used to describe different graphs Contents: 1Describing and explaining a graph 120-140 words (within 25 mins) 1.引言部分 2.主体段落 3.结论部分 l.引言部分(introduction) 包括两个句子，第一句改写题目，叙述图表描述的内容和时间段，（有时候根据需要 写上第二句)第二句概述图表的大概趋势。 2.主体段落 1)根据图表数据作出合理分类 2)每一类写一个自然段，每段的第一句话概述这一类的特征，随后用几句话具体数 据来描述这一特征。 14
14 Write a report of 200-250 words, explaining why your department needs more money, and include the following points: Whether extra staff are needed (and if so, why?) Whether changes to the office space and equipment should be made What plans you have for future development How the investment would generate extra business. Teaching methods and tools: Methods: Lecture Tools: Class teaching, Multimedia teaching Unit four: describe graph Objectives: Master useful expressions and sentence structures used to describe different graphs Contents: 1Describing and explaining a graph 120-140 words (within 25 mins) 1. 引言部分 2. 主体段落 3. 结论部分 1. 引言部分 (introduction) 包括两个句子，第一句改写题目，叙述图表描述的内容和时间段，（有时候根据需要 写上第二句）第二句概述图表的大概趋势。 2. 主体段落 1) 根据图表数据作出合理分类 2） 每一类写一个自然段，每段的第一句话概述这一类的特征，随后用几句话具体数 据来描述这一特征