O How Technology Support Value v Activities----Some Examples Value activit Use of Technology In bound logistics Just-in-Time Inventory Operations Process Control Systems Flexible Manufacturing Outbound logistics On-lines to the order-entry and processing systems Marketing and sales Laptops for direct sales After-sale service Electronic dispatch of technical support, CRM
HUANG Lihua, Fudan University Feb., - July., 2006 How Technology Support Value Activities----Some Examples Value Activity Use of Technology Inbound logistics Just-in-Time Inventory Operations Process Control Systems Flexible Manufacturing Outbound logistics On-lines to the order-entry and processing systems Marketing and Sales Laptops for direct Sales After-sale service Electronic dispatch of technical support, CRM
CHow Technology Support value Activities----some examples Support Activity Use of Technology Administrative Coordination Electronic mail, workflow. and Support service BBS Human resource Online access to personnel files with a skill database Technology development omputer-aided design (CAD)and manufacturing Procurement of Resource Online access to suppliers Inventory files, online auction
HUANG Lihua, Fudan University Feb., - July., 2006 How Technology Support Value Activities----some examples Support Activity Use of Technology Administrative Coordination and Support Service Electronic mail, workflow, BBS Human resource Online access to personnel files with a skill database Technology Development Computer-aided design (CAD) and manufacturing Procurement of Resource Online access to suppliers’ Inventory files, online auction