Practical Training I Make dialogue according to the situations Situation A Mr. black wants to book a double room with a bath in the hotel for october 16th to 18th the receptionist answers his phone and helps him to reserve Situation B Mr. Smith wants to reserve a room in the hotel for January 5th to 8th However, all the rooms are fully booked. The receptionist helps him to get a room in another hotel
II. Make dialogue according to the situations Situation A Mr. Black wants to book a double room with a bath in the hotel for October 16th to 18th. The receptionist answers his phone and helps him to reserve. Situation B Mr. Smith wants to reserve a room in the hotel for January 5th to 8th. However, all the rooms are fully booked. The receptionist helps him to get a room in another hotel. Practical Training
Practical Training lll. Complete the following dialogue according to the chinese in brackets and then read it in roles (R= Receptionist G=Guest R: Good evening,s. Welcome to shangrila grand hotel.(欢迎来到香格里 拉大酒店。) May I help you? G:Yes. d like to cancel a reservation.(我想要取消一项预订。) R: n whose name was the reservation made_?(请问,是以谁的名字预订 的?) G: John smith R: What was the date of the reservation?(请问预订人日期是什么时候?) G: From January5 sth for3 nights.(从1月5日起3个晚上。) R: Was the reservation made for yourself or someone else? G: It's made for me. Because my itinerary has been changed,(因为我的行 程安排有所改变,) I have no enough time to stay in your town at that time R: I'll cancel Mr. John Smith's reservation from January 5th for 3 nights. We are looking forward to another chance to serve you Is there anything else I can do for you?(请问还有什么需要我做的吗?) G: No. That' s all Goodbye R: Goodbye. Mr. Smith
III. Complete the following dialogue according to the Chinese in brackets and then read it in roles. Practical Training ( R= Receptionist G= Guest ) R: Good evening, sir. .（欢迎来到香格里 拉大酒店。） May I help you? G: Yes. .（我想要取消一项预订。） R: ?（请问，是以谁的名字预订 的？） G: John Smith. R: ? （请问预订人日期是什么时候？） G: .（从1月5日起3个晚上。） R: Was the reservation made for yourself or someone else? G: It’s made for me. , （因为我的行 程安排有所改变，）I have no enough time to stay in your town at that time. R: I’ll cancel Mr. John Smith’s reservation from January 5th for 3 nights. We are looking forward to another chance to serve you. ?（请问还有什么需要我做的吗？） G: No. That’s all. Goodbye. R: Goodbye. Mr. Smith. Welcome to Shangri-la Grand Hotel I’d like to cancel a reservation In whose name was the reservation made What was the date of the reservation From January 5th, for 3 nights Because my itinerary has been changed Is there anything else I can do for you
Practical Training IV. Read the following Reservation Letter and try to put them into the right order Dear sir 1. My family and some of my friends wish to spend about a week at your hotel We require two double rooms with a private bath, and one twin room with a shower 2. From one local travel service I have learnt that Western Lake is the right place for holiday On a list of recommended hotels i found the name of your hotel 3. I am looking forward to your early reply 4. Would it be possible to let us have these rooms for the period from January 15th to 21st? Kindly let us know your terms Yours sincerely, Peter Cooper 2-1-4-3
IV. Read the following Reservation Letter and try to put them into the right order. Dear Sir, 1. My family and some of my friends wish to spend about a week at your hotel. We require two double rooms with a private bath, and one twin room with a shower. 2. From one local travel service I have learnt that Western Lake is the right place for holiday. On a list of recommended hotels I found the name of your hotel. 3. I am looking forward to your early reply. 4. Would it be possible to let us have these rooms for the period from January 15th to 21st? Kindly let us know your terms. Yours sincerely, Peter Cooper Practical Training 2-1-4-3
Practical Training V. Put the following sentences into English orally 1.我想在你们饭店预订一间单人间 2.可以问一下到时会有多少客人吗? 3.可以帮我们安排一下吗? 4.您想要哪种房间,单人间还是双人间? 5.预订日期是什么时候? 6.我来看看那几天的房间可用情况中 7.我想确认一下您的预订。 8.一间朝阳面的双人房每晚500元人民币
V. Put the following sentences into English orally. 1. 我想在你们饭店预订一间单人间。 2. 可以问一下到时会有多少客人吗？ 3. 可以帮我们安排一下吗？ 4. 您想要哪种房间，单人间还是双人间？ 5. 预订日期是什么时候？ 6. 我来看看那几天的房间可用情况中。 7. 我想确认一下您的预订。 8. 一间朝阳面的双人房每晚500元人民币。 Practical Training
Practical Training V Put the following sentences into English orally.(answers 1. would like to reserve a single room in your hotel 2. How many guests are there going to be? 3. Could you please arrange that for us? 4. Which type of room would you prefer, single room or double room? 5. What's the date of the reservation 6. I am going to check the room abilities on these days 7. Id like to confirm your reservation 8. A double room with a front view is 500 RMB per night
Practical Training V. Put the following sentences into English orally. (answers) 1. I would like to reserve a single room in your hotel. 2. How many guests are there going to be? 3. Could you please arrange that for us? 4. Which type of room would you prefer, single room or double room? 5. What’s the date of the reservation? 6. I am going to check the room abilities on these days. 7. I’d like to confirm your reservation. 8. A double room with a front view is 500 RMB per night