THREE GENERIC STRATEGIES STRATEGIC ADVANTAGE Uniqueness Perceived by the Customer Low Cost Position Industrywide DIFFERENTIATION OVERALL COST LEADERSHIP Pa articular FOCUS i Segment Only
THREE GENERIC STRATEGIES Uniqueness Perceived by the Customer Low Cost Position Industrywide Particular Segment Only DIFFERENTIATION OVERALL COST LEADERSHIP FOCUS STRATEGIC ADVANTAGE
Focus Elements of a Customer-and market-Driven Enterprise Commitment Human De Error Total to customer resource and quality prevention quality satisfaction development care philosophy solution product quality Competitive market- driven enterprise Quality Quality Market-driven Personal Productivity quality and 血 management services d qualit ity efficiency and productivity an effectiveness technologies for supervision continuous L improvement」
Commitment to customer satisfaction Human resource development Total quality care Error prevention philosophy Total quality solution Design and product quality Competitive marketdriven enterprise Quality services Quality management and supervision Personal quality Productivity efficiency and effectiveness Market-driven quality and productivity technologies for continuous improvement Focus Elements of a Customer- and Market-Driven Enterprise