上游充鱼大 SJTU School Of Software 2009-2-3 London Ambulance Service London Ambulance Service Computer Aided Dispatch (LASCAD) Purpose:automate many of the human- intensive processes of manual dispatch systems associated with ambulance services in the UK functions:Call taking Failure of the London Ambulance Service on 26 and 27 November 1992 软件学院
SJTU School Of Software 2009-2-3 软件学院 London Ambulance Service London Ambulance Service Computer Aided Dispatch (LASCAD) • Purpose: automate many of the humanintensive processes of manual dispatch systems associated with ambulance services in the UK – functions: Call taking • Failure of the London Ambulance Service on 26 and 27 November 1992
上泽充通大 SJTU School Of Software 2009-2-3 "Nice of You to Turn Up ·Load increased Emergencies accumulated System made incorrect allocations more than one ambulance being sent to the same incident the closest vehicle was not chosen for the emergency .At 23:00 on October 28 the LAS eventually instigated a backup procedure,after the death of at least 20 patients 软件学院
SJTU School Of Software 2009-2-3 软件学院 "Nice of You to Turn Up" • Load increased • Emergencies accumulated • System made incorrect allocations – more than one ambulance being sent to the same incident – the closest vehicle was not chosen for the emergency • At 23:00 on October 28 the LAS eventually instigated a backup procedure, after the death of at least 20 patients