形象思维与工程语言 杨培中博士副教授 上海交通大学 pzyang@sjtu.edu.cn Created by Peizhong Yang,School of Mechanical Engineering,SJTU 1
Created by Peizhong Yang,School of Mechanical Engineering,SJTU 1 形象思维与工程语言 杨培中 博士 副教授 上海交通大学 pzyang@sjtu.edu.cn
内容 QFD回顾 House of Quality'检杳 QFD示例 关于QFD的FAQ 功能分解 辈方案选择 Created by Peizhong Yang,School of Mechanical Engineering,SJTU 2
Created by Peizhong Yang,School of Mechanical Engineering,SJTU 2 QFD回顾 ‘House of Quality’ 检查 QFD示例 关于QFD的 FAQ 功能分解 方案选择 内容
1.QFD回顾 QFD:Quality Function Deployment 定义： 将客户需求转换成公司（工程）需求 的系统方法，包括设计的各个阶段： 从市场调研和产品开发到施工，到销 售，到配送等。 Created by Peizhong Yang,School of Mechanical Engineering,SJTU 3
Created by Peizhong Yang,School of Mechanical Engineering,SJTU 3 1. QFD回顾 QFD：Quality Function Deployment 定义: 将客户需求转换成公司（工程）需求 的系统方法，包括设计的各个阶段： 从市场调研和产品开发到施工，到销 售，到配送等
CORRELATION MATRIX "HOW" DESIGN SPECIFICATIONS CUSTOMER COMPETITIVE RELATIONSHIP MATRIX ASSESSMENT DEGREE OF TECHNICAL DIFFICULTY "HOW MUCH· TARGET VALUES TECHNICAL COMPETITIVE ASSESSMENT SJTU 4
Created by Peizhong Yang,School of Mechanical Engineering,SJTU 4
@9 03 △-1 @ Importance to Customer Technical Competitive Requirements Evaluation Our Company J00Ja Company A Company B Customer (5is Best) Requirements 盒 12345 Paper Doesn't Tear 3 △ O ⊙ ⊙ 文卤 Consistent Finish 1 O ▣X0 Ink Doesn't Bleed 2 回 0▣X Print Cleanly 3 o O X口 Importance Weighting 3 27 36 3627 9 Target Values 的 50 a口口 夏 Technical 4X▣ Xax Evaluation 3▣× 0× 2 OX Cre 1 5
Created by Peizhong Yang,School of Mechanical Engineering,SJTU 5