Unit 2 Hold the line please Now put these sentences into note form 7 Headquarters want some information about the number on 6 Please call Adriano about the on tuesday aftern used each year. Hiromi needs figures for the presentation, for example, the budget figures compared with the sales figures for September 9 There will probably be about 200 people at the conference in February. 10 Note that the Managing Director will be away from Tuesday to Thursday Speaking Task 1 n British Englisbidatesusings Listen to the callers whe happened or will happen. Pause the recording and tell them, using the dates given. Then listen to the correct 02875702年等 way to say them. You may listen to the recording first erican English, the o产 th, day, year 1 9 July 2004 62/1103(AmE) 8May2002=5/8/02 217/9/01(BrE) 7 Thursday March 15 dnesday June 12 8 29 August 1999 4 7 December 1983 910May2006 5 Tuesday 25 April 02l/10/12(BrE) You will tinct the tapescript on page 82 You are making the following calls. Listen to the person speaking Pause th You may listen to the recording first to help you I You are phoning Paperworks 2 You want to speak to liz hunt be If she's not there, leave a message to say you called to call today 3 You are calling Frank Patterson to confirm an appointment you' been trying to arrange You suggest monday 4 You work in the Public Affairs department. You have just picked up one I find the t
Task 13 Role play Work with another student when you do this exercise. Agree which of you is Student A and which is Student B Student A has information on this page, Student B on page 72 Sit back to back Student a should now Student B. When you have done the calls once, change roles. Al You are a colleague of Liz Hunt at Orbis Group.Call Yoshida Tokuko in his office in Tokyo, on 0081 3 34865912. You would like him to confirm he can meet Liz Hunt when she comes to Tokyo on 14 May A2 A3 You are a colleague of Frank Patterson. He has asked you to call Teresa Lombardo urgently because the consignment sent by her company hasn,t arrived yet- she had said it would arrive by the end of May and it's now 7 June. Find out why it is late and when it is expected to arrive
3 Making enquiries o Listen to two phone conversations d complete the table CallCaller person/Company called Caller interested in 2 Task 2 Listen to the calls in Task 1 again. Take notes on the message pads Globe Travelagency You will find the tapescript on page 83
Making enquiries What what to expect Read these useful sentences and make sure you understand them. Use a dictionary to help you if necessary. Enquiries for prices and discounts Person calling Person called I've seen your advertisement and I'd like We can give you a 10% discount if you to know how much you charge for order before 30 October Could you please tell me what your The sale is going to continue for the next terms are? month Does the discount go up according to the When you open an account with us you size of the order get 5%o off immediately What are your hotel rates? Does that Our prices start at $100 for a single room, include breakfast? with breakfast included Task 3 Complete the sentences with words or phrases from the list below Use each word or phrase once only. 1 Here are the prices available for the flights 2 Couldn't you manage to me a bette discount for this large 3 It's a good price-it hasn't ………… Ince last year. 4 We've had to prices in line with inflation 5 We can offer you a ……… discount if you order by the end of the month 6 Our room compare favourably with similar hotels in the area for each transaction? 8 I think investing in in the dotcom sector may be risky now 好c你e0% 的 rex:.",atv
Unit 3 Task 4 Choose the best responses 1 Can you give me a quote? b This price is very competitive 2 Can we have a higher discount? It depends on the number d b The prices are our lowest c It,s not so much 3 We are thinking of buying your products a Then take advantage of our introductory offer b Business is good at present c Share prices have been falling lately 4 Can you offer the large size at the same price No, it's che b No, it's more expensive c No, the price is unchanged 5 When do we need to pay the balance a Please pay by bank transfer b no credit is allowed c By 30 May 6 Are those the best prices you can offer? a Yes, we have plenty available b Yes, they are fixed fo c Yes, they are very important. Task 5 You would like to book some tickets for the cinema, but you want some information first. Listen to the recorded menu and complete he notes on the message pad ::::“: To find directions to the. cinema P Studeats/Senior citizens: Standard Children unde Standard hahk时一 You will find the tapescript on page 84