Exhibit 6.A hand-written letter 下面是一封手写体书信的样子，其书法正确清楚，格式整齐美观： 64 Dowling Avenue, Toronto,Ontario, June1,1992 Mr.G.E.Smith,Personnel Director, R.L.Crain,Limited, 326 Albert street, Kingston,Ontario. Dear Mr.Smith: Mr.Gorge Greene,your Production Manager,has informed me that there will be a stenographic vacancy in your office soon.Will you please consider me an applicant. The excellent training I have received in the secretarial subjects at the Blank business School, together with the background I acquired in my four-year academic course at Central Collegiate, give me every assurance that I possess the qualifications of an efficient stenographer.My clerical teacher,Miss clara Black,assures me that, at my present rate of progress,I shall be able to take dictation at the rate of 120 words a minute and shall be typing 70 words a minute by June. I am seventeen years of age,a Canadian of English descent,and am a member of Saint Matthias Anglican Church.Excellent health has enabled me to attend school for five years regularly and punctually.You may refer to Mr.A.W.Burns, Principal Blank Business College,Main 1247,for details concerning my character and ability
If my qualifications meet your requirements, please telephone Parkdale 1624.I should appreciate an opportunity of discussing my qualifications with you personally. Yours truly, Exhibit 7.Clarity is a fundamental requirement 商务书信的内容必须完整、清楚、准确。下面这封报价信的内容 就过于简单，缺少许多重要的细节： A poor quotation Dear Sirs, Many thanks for your inquiry. The shirts you mentioned can be supplied for $5 each according to your specification. We look forward to receiving your order in due course. Yours faithfully, 内容经过充实后就达到了完整、清楚、准确的要求： A good quotation Dear Sir/Madam, Many thanks for your inquiry of 4 March 19--,reference MH/CH.We have pleasure in quoting as follows: White 50/50 polyester/cotton mixture men's shirts as per sample,label No.203, in assorted sizes between 35 and 44,individually packed in plastic bags and boxed in 100's,no less than 50 of each size,packed in export crates of 1,000 shirts.... SUS 5 per shirt, Ex works
Payment by confirmed irrevocable letter of credit opened in our favour with the bank of XYZ,branch. Quantity:minimum order 1,000 shirts,maximum present capacity 10,000 shirts per month. Delivery:within 3 months of notification of receipt of letter of credit. Validity:This quotation is firm for orders received before 1 August 19--. We hope that this meets with your approval.Please let us know if you require any further information or samples. Yours faithfully, Exhibit 8.Choosing the appropriate language style 在学习商务英语的过程中，要注意避免陈旧的语言表达，尽 量作到使语言现代化和口语化。下面是陈旧的语言与现代的语言 互相对比的一个例子： Dear Sirs, We beg to acknowledge receipt of your esteemed inquiry of the 3d inst.,for which we thank you. We enclose.herewith our illustrated price-list as requested and trust that you will find it of interest.As you will note on perusing it,our plastic kitchenware is superior to any other on the market and our prices and terms are competitive. If you wish to ensure delivery by Easter it will be necessary to place your order as soon as possible,as the demand is very heavy. Hoping to be favored with your early instructions,we remain,dear sirs, Yours faithfully, Dear Sirs, We have received your inquiry of the 3d this
month,for which we thank you. We are enclosing our price-list and believe that you will find it interesting.As you will see,our plastic kitchenware is better in quality than others on the market,and our prices and terms are competitive. If you wish to ensure delivery by Easter it will be necessary for you to place order as soon as possible,as the demand is heavy. It will be much appreciated if you will give us an early repty. Yours sincerely, Exhibit 9.The choice of words must be appropriate. 商务书信的语言必须规范、正确和准确，只有这样才能提高交流 的效果并且保证交易的顺利进行。 Catherine wrote a letter to ask for more information about one of the jobs.In fact, she wrote three letters.She could not decide which was the best.Can you help her to choose the best words for her letter? Sir, Dear Bank Manager, *Mr.Bank Manager, told me about the job The Careers Officer gave me more information about the vacancy *informed me about the employment. your place of work said I ought to write ask for at your establishment and he suggested that I write to request bank told me to write *demand fascinated by further details.I am *very suitable for this kind of work,and very interested in very grateful some
I would be *much obliged if you would send *any further delighted *the information. faithfully, Yours *sincerely, *truly, ....The underlined form is the most appropriate;the starred form is an unacceptable choice.Other forms are either too abrupt or too exaggerated. Exhibit 10.Substitution--an effective method 用“举一反三”的手法可以收到“滚雪球”的效果，锻炼熟练的 表达能力，取得丰富的表达效果。例如下面这封确认定货的信，就体 现了“一个意思，多种表达”的特点： Confirming an order Order Confirmation 14June1991 June141991 Dear Sirs, Gentlemen: Re: Tin Foil Sheets Subject: are appreciative of letter responses dated We appreciate your fax have received with thanks telex replies of request % reduction June 3 and June 12 to our for an 8 percent in requesting per cent discount