Flexible business demands flexible it Flexible business models Composable processes Business transformation, outsourcing, mergers, acquisitions, and divestitures Flexible It architecture Composable services Development Infrastructure Management Service-oriented architecture 手 Introduction to Business Process Management 1/30/202
Flexible business demands flexible IT 16 Introduction to Business Process Management 1/30/2021
Businesses know the innovation drivers and their barriers to progress Innovation drivers Barriers to progress Manage change Processes are inflexible- hard-wired Modify operational processes and It is unclear what they do - not consistent change them again and again and again is business culture or dimate supportive Respond quickl Integration challenges prevent timely Based on market conditions, adapt implementation-need open standards, processes process models, component reuse Ensure compliance Long lag-times and inadequate alerts Identify problems before they get out prevent timely insight or action - need to of control intervene while process is executing Enhance business efficiency Lack of consensus on the right process to Analyze activity to ensure processes improve paralyzes progress - where meet objectives should one begin? Businesses want change at the speed of business Is yours an innovation-driven business? Introduction to Business Process Management 1/30/202
Businesses know the innovation drivers and their barriers to progress 17 Introduction to Business Process Management 1/30/2021 Innovation drivers Barriers to progress Manage change Modify operational processes and change them again and again and again Processes are inflexible — hard-wired It is unclear what they do — not consistent Is business culture or climate supportive? Respond quickly Based on market conditions, adapt processes Integration challenges prevent timely implementation — need open standards, process models, component reuse Ensure compliance Identify problems before they get out of control Long lag-times and inadequate alerts prevent timely insight or action — need to intervene while process is executing Enhance business efficiency Analyze activity to ensure processes meet objectives Lack of consensus on the right process to improve paralyzes progress — where should one begin? Businesses want change at the speed of business. Is yours an innovation-driven business?
Innovation drivers deliver real customer value Once you break down barriers to progress Innovation drivers Customer value Manage change IBM's customer order and analysis Modify operational processes and process reduced time and cost of new change them again and again and again process improvement releases by 25%. Respond quickl Danish bank realized $2, 000,000 ($2 Based on market conditions, adapt million) savings in the first year processes through company-wide increase in productivity. Ensure compliance A leading telecommunications operator in Identify problems before they get out the spanish and portuguese-speaking of control world tripled its clients by ensuring hanges execute correctly Enhance business efficiency A leading global financial company reduced Analyze activity to ensure processes paper-intensive mortgage process time by meet objectives 53%, achieved 34% gains in efficiency, and estimated annual savings of $4, 000,000 ($4 million). Introduction to Business Process Management /30/202
Innovation drivers deliver real customer value: Once you break down barriers to progress 18 Introduction to Business Process Management 1/30/2021 Innovation drivers Customer value Manage change Modify operational processes and change them again and again and again IBM’s customer order and analysis process reduced time and cost of new process improvement releases by 25%. Respond quickly Based on market conditions, adapt processes Danish bank realized $2,000,000 ($2 million) savings in the first year through company-wide increase in productivity. Ensure compliance Identify problems before they get out of control A leading telecommunications operator in the Spanish and Portuguese-speaking world tripled its clients by ensuring changes execute correctly. Enhance business efficiency Analyze activity to ensure processes meet objectives A leading global financial company reduced paper-intensive mortgage process time by 53%, achieved 34% gains in efficiency, and estimated annual savings of $4,000,000 ($4 million)
The gap between Business and IT the business executive needs Revenue growth with cost containment Responsiveness to business conditions and ability to pursue new market opportunities Improving internal skills, capabilities, and leadership as first step toward growth the challenges for the t executive are Aligning IT and business goals to grow revenue and contain costS Building responsiveness and agility into the organization through It Enabling people and teams to be more effective through IT 19 Introduction to Business Process Management 1/30/202
The Gap between Business and IT 19 Introduction to Business Process Management 1/30/2021 The business executive needs: Revenue growth with cost containment Responsiveness to business conditions and ability to pursue new market opportunities Improving internal skills, capabilities, and leadership as first step toward growth The challenges for the IT executive are: Aligning IT and business goals to grow revenue and contain costs Building responsiveness and agility into the organization through IT Enabling people and teams to be more effective through IT
An approach to breaking down the barriers Provide strategic direction and boundaries for the team Create a culture that embraces risk and eliminates the stigma associated with failure Collaborate with your team, partners, suppliers, and customers to speed up time to market, or spark new Insights value and leverage diversity. s People of all ages and experiences make up todays enterprises Different demographics, perform different jobs, represent different cultures, and know different people They stand ready to share this information Introduction to Business Process Management 1/30/202
An approach to breaking down the barriers 20 Introduction to Business Process Management 1/30/2021 Provide strategic direction and boundaries for the team. Create a culture that embraces risk and eliminates the stigma associated with failure. Collaborate with your team, partners, suppliers, and customers to speed up time to market, or spark new insights. Value and leverage diversity. People of all ages and experiences make up today’s enterprises: Different demographics, perform different jobs, represent different cultures, and know different people They stand ready to share this information