Objectives When the learners finish learning this unit, they should be able to make plans and arrangements make appointments Content

A. What do you say? 1. Introduce the activity. Q: How do you introduce yourself? 2. Alone or in pairs, learners match the remaining functions to the actual words. Content

Objectives When the learners finish learning this unit, they should be able to providing information on companies and products collecting information on companies and products Content

Objectives Focus Warming up 2.1 Saying what you do 2.2 Telephoning 2. Finding out information about people

Objectives When the learners finish learning this unit, they should be able to ask for and give directions talk about departments give and take telephone messages Content

Objectives Focus 1.1 Introducing yourself 1.2 Saying where you are from 1.3 Introducing other people Sum-up Assignment

Prepositional phrases Fill in gaps in these sentences with a suitable noun and prepositional phrase. The first one is done for you as an example. of inferior quality of minor importance of short duration out of date out of order our of stock out of work to a certain extent

13.1 Who should we short-list? Listening¬e- -taking A. Before you listen to the recording, look at this advertisement and decide what kind of person the advertiser is looking for. Highlight the important points in the ad. Assistant Marketing Manager We are a well-known international

Complete the following sentences with appropriate words. 1 A well planned and organized operation will help to and make easier the

8.1 Delays and problems vocabulary Fill the gaps in these sentences with suitable words form the list below. boycotts cash against documents chamber of commerce circumstances claim compensate documents against