Objectives Focus Warming up 7.1 Dealing with figures 7.2 Cash flow 7.3 Changing prices: Dealing withinvoicing errors 7.4 Letters of Credit 7.5 Chasing payment Sum-up Assignment

Objectives Focus Warming up 6.1 Exchanging information 6.2 Making enquiries 6.3 Answering enquiries 6.4 Placing and filling orders Sum-up Assignment

Objectives Focus Warming up 5.1 Getting to know the workplace 5.2 Different kinds of companies 5 .3 Company organization 5.4 Company developments 5 .5 Working with others Sum-up Assignment

Objectives Focus Warming up 4.1 Summarizing a conversation 4.2 Using notes to write a report 4.3 Planning and editing a report Sum-up Assignment

Objectives Focus Warming up 3.1 I would like to speak to… 3.2 Getting people to do things 3.3 Can I take a massage? 3.4 Planning and making calls Sum-up Assignment

Objectives Focus Warming up 2.1 Communicating in writing 2.2 Names and addresses 2.3 Layout and style 2.4 Thinking about your reader 2.5 Sending messages Sum-up Assignment

Objectives Focus Warm up 1.1 First Impressions 1.3 What do you enjoy about your work 1.5 Developing relationships Sum-up Assignment

Lesson 1: Excuse me! Excuse me! Yes? Is this your handbag? Pardon? Is this your handbag? Yes, it is. Thank you very much

I. Pronunciation (1’x 10) Directions: Choose the word whose pronunciation of the underlined part is the same as that of the given word. Then mark the corresponding letter on the Answer Sheet. 1. threat A. writhe B. father C. salty D. toothpaste 2. horrified A. opera B. totally C. extort D. grope 3. sniff A. slip B. collide C. lightning D. deprive

I. Pronunciation (1’×10) Directions: Choose the word whose pronunciation of the underlined part is the same as that of the given word. Then mark the corresponding letter on the Answer Sheet. 1. resistant A. sacred B. intensity C. deserve D. discard 2. rescue A. sodden B. treasure C. bespeak D. extension