Media choice table IT Projecl managsment KEY: 1= EXCELLENT 2= ADEQUATE 3=INAPPROPRIATE HOw WELL MEDIUM IS SUITED TO HARD TELEPHONE VOICE E-MAIL MEETING WEB COPY CALL MAIL SITE Assessing commitment Building consensus 33333 222 Mediating a conflict Resolving a misunderstanding 33333 33332 Addressing negative behavior Expressing support/appreciation 2123 Encouraging creative thinking 231 2232323 232 Making an ironic statement Conveying a reference document 333 3333312 Reinforcing one s authority Providing a permanent record 3332 Maintaining confidentiality 3 3 Conveying simple information3 Asking an informational question 3 223 Making a simple request 3 3332 Giving complex instructions 3 133 122 313 Addressing many people 2 3 Galati, Tess. Email Composition and Communication(EmC2) Practical Communications, Inc. (www.praccom.com)(2001) *Depends on systen functionality Project Time Management
Project Time Management 11 Media Choice Table IT Project Management
IT Project management Performance reporting(绩效报告) Performance reporting keeps stakeholders informed about how resources are being used to achieve project objectives a Status reports(现状报告) describe where the project stands at a specific point in time a Progress reports(进展报告) describe what the project team has accomplished during a certain period of time a Project forecasting(项目预报) predicts future project status and progress based on past information and trends Status review meetings often include performance reporting Project Time Management 12
Project Time Management 12 Performance Reporting (绩效报告) ◼ Performance reporting keeps stakeholders informed about how resources are being used to achieve project objectives ◼ Status reports （现状报告）describe where the project stands at a specific point in time ◼ Progress reports （进展报告）describe what the project team has accomplished during a certain period of time ◼ Project forecasting （项目预报）predicts future project status and progress based on past information and trends ◼ Status review meetings often include performance reporting IT Project Management