Dialogue 1:Maintenance Customer:Room attendant,could you come here, run over:I)(液体)溢出 please? The glass ran over with beer. Attendant:May I help you? 那玻璃杯的啤酒溢出来了。 C:Yes.Could you come into the bathroom?The water in the toilet is running over and water is 2)(车辆)将.辗过 leaking form the shower nozzle.What's wrong? The carran over a cat. A:I'll call the Maintenance Department.We could 那车子辗过一只猫。 leave the bathroom for a plumber to do the 3)将.…匆忙看过，复习 repairs.He will also check other facilities,such as flush pipes,the hand shower,faucets and Let's run over our parts again. mixing values to make sure nothing will go 我们来重复练习一下我们角色（台词)吧。 wrong. leak:v.漏出，使泄漏 C:Could you come and have a look at the panel on the bedside table?I think there must be The rain is still leaking in. something wrong with it because almost all 雨水仍然在漏进来。 lamps do not work. Who leaked the news to him? A:Don't worry,leave it to me. 谁向他泄露了那个消息？ C:There's something more.The color TV in this apologize:v.赔礼，道款(tosb.对人；for sth. room does not give clear pictures. A:I see.I will send electricians here to fix them. 因某事) C:Thank you. He apologized to me for stepping on my foot. A:Don'f mention it,madam.We do apologize for 他因踩了我的脚而向我道款。 the inconvenience.Please wait just a few apology:n道款，谢罪 minutes. 1
1 Dialogue 1:Maintenance Customer: Room attendant, could you come here, please? Attendant: May I help you? C: Yes. Could you come into the bathroom? The water in the toilet is running over and water is leaking form the shower nozzle. What’s wrong? A: I’ll call the Maintenance Department. We could leave the bathroom for a plumber to do the repairs. He will also check other facilities, such as flush pipes, the hand shower, faucets and mixing values to make sure nothing will go wrong. C: Could you come and have a look at the panel on the bedside table? I think there must be something wrong with it because almost all lamps do not work. A: Don’t worry, leave it to me. C: There’s something more. The color TV in this room does not give clearpictures. A: I see.I will send electricians here to fix them. C: Thank you. A: Don’t mention it, madam. We do apologize for the inconvenience. Please wait just a few minutes. run over: 1) (液体)溢出 The glass ran overwith beer. 那玻璃杯的啤酒溢出来了。 2) (车辆)将…辗过 The car ran over a cat. 那车子辗过一只猫。 3）将…匆忙看过，复习 Let’s run over our parts again. 我们来重复练习一下我们角色（台词）吧。 leak: v. 漏出，使泄漏 The rain is still leaking in. 雨水仍然在漏进来。 Who leakedthe newsto him? 谁向他泄露了那个消息？ apologize:v. 赔礼，道歉( to sb.对人;for sth. 因某事) He apologizedto me for stepping on my foot. 他因踩了我的脚而向我道歉。 apology: n.道歉，谢罪
Dialogue 1:Maintenance 维修 Customer:Room attendant,could you come here, 客人：服务员，能过来一下吗？ please? 服务员：有什么事情要我做吗？ Attendant:May I help you? 客人：有，你来浴室看看，水箱里的水溢出来了， C:Yes.Could you come into the bathroom?The water 淋浴的喷头也在漏水。怎么回事？ in the toilet is running over and water is leaking 服务员我打电话给维修部。我们可以把浴室交 form the shower nozzle.What's wrong? 给水管工修理。另外，他也会检查一下其他 A:I'll call the Maintenance Department.We could 设备，像冲水管，手提淋浴器，水龙头和混 leave the bathroom for a plumber to do the 水龙头什么的，以保证不再出问题。 repairs.He will also check other facilities,such as 客人：能过来看一下床头柜电钮板吗？可能是出 flush pipes,the hand shower,faucets and mixing 了毛病，因为几乎所有的灯都不亮了。 values to make sure nothing will go wrong. 服务员：请别着急，交给我吧。 C:Could you come and have a look at the panel on the 客人：还有别的问题。这间屋里的彩电图像不清 bedside table?I think there must be something 楚。 wrong with it because almost all lamps do not work. 服务员：我知道了。我立即派电工来修理。 A:Don't worry,leave it to me. 客人：谢谢。 C:There's something more.The color TV in this room 服务员：夫人，请别客气。给您带来不便我们真 does not give clear pictures. 该道款。请稍等片刻。 A:I see.I will send electricians here to fix them. C:Thank you. A:Don't mention it,madam.We do apologize for the inconvenience.Please wait just a few minutes. 2
2 Dialogue 1:Maintenance Customer: Room attendant, could you come here, please? Attendant: May I help you? C: Yes. Could you come into the bathroom? The water in the toilet is running over and water is leaking form the shower nozzle. What’s wrong? A: I’ll call the Maintenance Department. We could leave the bathroom for a plumber to do the repairs. He will also check other facilities, such as flush pipes, the hand shower, faucets and mixing valuesto make sure nothing will go wrong. C: Could you come and have a look at the panel on the bedside table? I think there must be something wrong with it because almost all lamps do not work. A: Don’t worry, leave it to me. C: There’s something more. The color TV in this room does not give clearpictures. A: I see.I will send electricians here to fix them. C: Thank you. A: Don’t mention it, madam. We do apologize for the inconvenience. Please wait just a few minutes. 维修 客人:服务员，能过来一下吗？ 服务员: 有什么事情要我做吗？ 客人: 有，你来浴室看看，水箱里的水溢出来了， 淋浴的喷头也在漏水。怎么回事？ 服务员:我打电话给维修部。我们可以把浴室交 给水管工修理。另外，他也会检查一下其他 设备，像冲水管，手提淋浴器，水龙头和混 水龙头什么的，以保证不再出问题。 客人: 能过来看一下床头柜电钮板吗？可能是出 了毛病，因为几乎所有的灯都不亮了。 服务员:请别着急，交给我吧。 客人: 还有别的问题。这间屋里的彩电图像不清 楚。 服务员:我知道了。我立即派电工来修理。 客人:谢谢。 服务员:夫人，请别客气。给您带来不便我们真 该道歉。请稍等片刻
Dialogue 1:Maintenance Customer:Room attendant,could you come here,please? Attendant:May I help you? C:Yes.Could you come into the bathroom?The water in the toilet is running over and water is leaking form the shower nozdle.What's wrong? A:I'll call the Maintenance Department.We could leave the bathroom for a plumber to do the repairs.He will also check other facilities,such as flush pipes, the hand shower,faucets and mixing values to make sure nothing will go wrong. C:Could you come and have a look at the panel on the bedside table?I think there must be something wrong with it because almost all lamps do not work. A:Don't worry,leave it to me. C:There's something more.The color TV in this room does not give clear pictures. A:I see.I will send electricians here to fix them. C:Thank you. A:Don't mention it,madam.We do apologize for the inconvenience.Please wait just a few minutes. 3
3 Dialogue 1: Maintenance Customer: Room attendant, could you come here, please? Attendant: May I help you? C: Yes. Could you come into the bathroom? The water in the toilet is running over and water is leaking form the shower nozzle. What’s wrong? A: I’ll call the Maintenance Department. We could leave the bathroom for a plumber to do the repairs. He will also check other facilities, such as flush pipes, the hand shower, faucets and mixing values to make sure nothing will go wrong. C: Could you come and have a look at the panel on the bedside table? I think there must be something wrong with it because almost all lamps do not work. A: Don’t worry, leave it to me. C: There’s something more. The color TV in this room does not give clear pictures. A: I see. I will send electricians here to fix them. C: Thank you. A: Don’t mention it, madam. We do apologize for the inconvenience. Please wait just a few minutes
Dialogue 1:Maintenance Customer:Room attendant,could you come here,please? Attendant:May I help you? C:Yes.Could you come into the bathroom?The water in the toilet is running over and water is leaking form the shower nozzle.What's wrong? A:I'll call the Maintenance Department.We could leave the bathroom for a plumber to do the repairs.He will also check other facilities,such as flush pipes,the hand shower,faucets and mixing values to make sure nothing will go wrong. C:Could you come and have a look at the panel on the bedside table?I think there must be something wrong with it because almost all lamps do not work. A:Don't worry,leave it to me. C:There's something more.The color TV in this room does not give clear pictures. A:I see.I will send electricians here to fix them. C:Thank you. A:Don't mention it,madam.We do apologize for the inconvenience.Please wait just a few minutes. 4
4 Dialogue 1: Maintenance Customer: Room attendant, could you come here, please? Attendant: May I help you? C: Yes. Could you come into the bathroom? The water in the toilet is running over and water is leaking form the shower nozzle. What’s wrong? A: I’ll call the Maintenance Department. We could leave the bathroom for a plumber to do the repairs. He will also check other facilities, such as flush pipes, the hand shower, faucets and mixing values to make sure nothing will go wrong. C: Could you come and have a look at the panel on the bedside table? I think there must be something wrong with it because almost all lamps do not work. A: Don’t worry, leave it to me. C: There’s something more. The color TV in this room does not give clear pictures. A: I see. I will send electricians here to fix them. C: Thank you. A: Don’t mention it, madam. We do apologize for the inconvenience. Please wait just a few minutes
Attendant:May I help you? A:I'll call the Maintenance Department.We could leave the bathroom for a plumber to do the repairs.He will also check other facilities,such as flush pipes,the hand shower, faucets and mixing values to make sure nothing will go wrong. A:Don't worry,leave it to me. A:I see.I will send electricians here to fix them. A:Don't mention it,madam.We do apologize for the inconvenience.Please wait just a few minutes. 5
5 Attendant: May I help you? A: I’ll call the Maintenance Department. We could leave the bathroom for a plumber to do the repairs. He will also check other facilities, such as flush pipes, the hand shower, faucets and mixing values to make sure nothing will go wrong. A: Don’t worry, leave it to me. A: I see. I will send electricians here to fix them. A: Don’t mention it, madam. We do apologize for the inconvenience. Please wait just a few minutes